Delivery & Returns

Postage Cost

Postage costs £3.95, or spend over £75 to receive free shipping.

Made to Order

To minimise my environmental impact and reduce waste in the manufacturing process some of my products are made to order.

Because of this, if you've ordered multiple items they are likely to arrive in separate parcels.

Current Dispatch & Production Times

Mugs dispatch in 1 day

Cushions dispatch in 1 day

Tote Bags dispatch in 1 day

Art Prints are made to order, dispatch in 2 days

Greetings Cards are made to order, dispatch in 2 days

Notebooks are made to order, dispatch in 2 days

Delivery

Most orders arrive within 2 days of shipping. I'll send you tracking for your order so you can stay up to date.

If you haven’t received your order within 7 working days of receiving your shipping confirmation email please contact me at studio@mazleyden.com with your name and order number, and I will look into it for you.

Returns

I accept returns up to 20 days after delivery, with proof of purchase, if the item is unused and in its original condition.

In the event that your order arrives damaged in any way, please email me as soon as possible at studio@mazleyden.com with your order number and a photo of the damage. I will evaluate the issue and correct it.

Take a look at my full refund policy here.

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